Please fill and transmit this form for new product enquiries, or returns, exchanges, problems with the website or queries about von Donia in general.


All physical correspondence may be sent to our office address below. Before posting a product exchange or return, please use the contact form above or email us at and attach any photographs that might be relevant to your claim. Please retain possession of the product pursuant to our terms and conditions until we respond to your claim, which we will endeavour to do within two business days under normal circumstances.

Sia von Donia
Suite 167, 66 Kingsway
Victoria 3150